The Main Reason You Need a Flexible Platform for Alarm Management

Smart Buildings Response Centre Care Safety

The latest technology i.e. a cloud-based solution, is what we use to provide action on alarms in personal care. A cloud-based alarm platform works with or without a response centre. The platform provides the most efficient, suitable and cost-effective solutions which also results in safer environments for both care takers and care givers. Nevertheless, in order to get the most out of your alarm solution you need an appropriate platform for alarm management. Through a cloud-based alarm platform, you are certain of absolute monitoring of your personal care, safety, or property, as the case may be.

Flexible Alarm Management Processes and a Guaranteed Response

One of the strengths of a cloud-based platform is the flexibility presented when it comes to handling different processes. Whether it’s adopting to an existing business process or in support of new, innovative and developed processes, it will deliver the most efficient solution. In other words it could use a mobile response only or in combination with a manned response centre to support ordinary living, nursing homes or sheltered living.

This flexibility also means that the alarms sent out are always guaranteed to be handled by the right responder; whether that’s a relative; a nearby care worker or by your response centre.

Decentralisation of Staff

Along with the flexibility of a cloud-based platform, comes the advantage of not depending on any specific physical central response centre. This sturdy yet flexible alarm receiving service can preferably be used in large alarm centres, or companies, and the only equipment needed is a PC or a mobile phone.

A Secure platform for alarm management

A continuous development of the management platform give full scalability, systematic updates and complete functionality. The cloud infrastructure also deals with redundancy and provides the latest technical gains within its advanced security.

This means you can be certain of a fully flexible and safe system to rely on when it comes to alarm management. Skyresponse open APIs and eco-system of partners provide you with the latest updates, services and products to help and improve personalised requirements within the alarm system, depending on your individual requests. Furthermore, to your advantage the platform can with ease handle and integrate older as well as newer alarm units, i.e. mobile response and/or manned response centres.

Qualitative, safe and secure

A continuous development of the management platform gives full scalability, systematic updates and complete functionality. The cloud infrastructure also deals with redundancy and provides the latest technical gains within its advanced security. This means you can be certain of a fully flexible and safe system to rely on when it comes to alarm management. In general, using a platform for alarm management can greatly improve the quality of safety. A solid platform for alarm management is meant to identify problems and implement the necessary corrective measures. In order to offer qualitative care, an alarm system provider is therefore necessary.

Increased efficiency and reduced costs

Consider the use of a platform for alarm management in a healthcare setting. A cloud-based alarm system can reduce stress and limit errors by improving the quality of safety as well as identify problems and implement the necessary corrective measures, i.e the care takers are kept well-monitored whether a care giver is present or not. If properly deployed, the cloud-based platform could be customised by the client such that it serves the client based on their industry or area of use. The system can be used in a commercial environment (e.g. Facility Management) to detect water leakage, temperature changes, security breaches and other alarms and events. Or in a care environment (e.g. Assisted Living) to track patients body movements (radar technology). These abilities improve both workflow and patient management as it can be able to report any abnormality in real-time.

With a platform for alarm management, adequate intelligence can be gathered over time for personal and building safety. When intelligence is built, it results in situational awareness of the reality of being proactive. The users can get reports on the go, with full remote access and control to personal assets or home.

When all these benefits arise from the alarm management platform, then cost-benefit is inherent. In addition to the above mentioned, the legal aspect is another reason to adopt a platform for alarm management. If accidents happen that leads to legal cases, the recordings and pieces of evidence that can be derived from this cloud-based alarm platform can help shed more light on who is at fault and show who is to blame for any mishap that may have occurred.

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