Ensure action on alarms and events at the right time, in the right place and by the right person!
A proven Nordic alarm and event handling software company within Personal Care, Security and IoT. With Skyresponse open cloud platform you easily integrate devices for professional alarm and event handling. Within care applications we provide the complete Telecare IoT software platform needed for all types of alarm handling required by the end customers. Skyresponse ensures that actions always reach the right people, machines or systems through our advanced cascaded escalation capability. The system provides full traceability through events reported and documented with a real-time audit trail. All services are cloud-based, fully scalable, and globally available through simple APIs.
Skyresponse unique cloud based solution for care alarm centres accepts various digital care alarm products that fulfill the SCAIP standard. To use the Skyresponse cloud based solution you only need to have a PC with internet access, a web browser and a phone that can receive calls.
In case you feel unsafe or threatened, you send an alarm message to the emergency response centre. The centre will receive your message with all necessary information needed to take action. The alarm is sent as data traffic over fixed or mobile internet, SMS and a call is initiated to the response centre.
Internet of things
Skyresponse stands in the middle of the IoT development by offering services for rapid and reliable handling of all types of alarms and exceptions from existing and new products, and by already having proven relations with numerous response centres in the Nordics.
Skyresponse:system handles over 1 200 000 alarms every month from around 25 000 objects in more than 240 enterprises and organizations.
Watch this video to understand how intelligent distribution of alarms by Skyresponse can enable improved services for businesses
“Our ambition is to always be the best supplier of home care alarms for Swedish response centres, thus we choose flexible suppliers with a proven track record of quality solutions. Skyresponse are flexible and capable of developing new digital solutions together with us.”
Jonas Warkki, Telenta AB
Use Case: Response by Doro
Doro Care AB recently launched their service “Response By Doro” as a part of “MyDoro”, developed together with Skyresponse. It gives consumers the ability to send smart alarms by a one-button-press to close family members, and escalate to an Alarm Central staffed around the clock if they’re not able to respond.
With a focus on Internet of Things, IoT
The number of connected products and sensors is growing exponentially. The services offered by Skyresponse are ideal in IoT applications where e.g. buildings and machines are to be monitored. In addition, many existing industries and products requiring alarm handling, such as security, care, transport and logistics, can leverage the new technology offered by Skyresponse.
The Skyresponse cloud based response centre solution is already in use at several manned response centres and operations centres. Skyresponse:system can also interoperate with many existing response centre systems and present alarm and events in a way that is familiar to the operator – and with complete traceability.