We Are

Skyresponse, founded in 2012, is a Swedish technology company that provides alarm and event handling management, primarily in Personal Care, including Elderly Care, and Personal Safety but more increasingly also within Smart buildings and other IoT areas.

Interoperability and Cloud When Best

We manage more than 13 million events a month for more than 700 end-clients, such as municipalities and enterprises, all across Europe. Skyresponse uses an indirect sales model and work with more than 15 channel partners in 8 countries. 

We cover a global market from our offices in Sweden (Stockholm and Luleå), in Ukraine, Portugal. Since 2022, we also have a subsidiary in UK covering UK & Ireland, and have a strong, technology-oriented culture.

Our mission is to “Improve lives in a connected world!” Our motto is “We change the way people create true safety". We do this with innovations and strategic partnerships that provides customer value in safety solutions. We offer the Platform for critical events and alarms.  



million+ alarms and events handled through the platform each month.



voice minutes each month on average.



million+ alarms and events handled through the platform since start.



alarms handled through the platform every day.

Meet the Skyresponse Team

Please meet our Management Team and Senior Advisors. Skyresponse consists of a closely knit team based out of Luleå, Stockholm in Sweden and Ivano-Frankivsk in Ukraine.
Mats Berthem


Martin Reidevall

Co-Founder and Product & Technology strategy lead

Erika Pettersson


Mikael Kedert
Mikael Kedert

Product Manager

Anders Gränsmark
Anders Gränsmark

Head of Sales

Jani Wallma

Head of Dev Ops

Oskar Lampel

Head of Customer Success

Anna Lundvall Hedin

Marketing Manager

Steve Smith

Senior Advisor

Mark Bannister

Senior Advisor

Skyresponse Board of Directors

Louis Hedberg
Louis Hedberg - Chairman of the Board of Directors

Louis has a BSc and MBA from Gothenburg School of Economics. In 2016 he founded Louis Hedberg Investerings AB and started to invest in non-listed enterprises. Prior to that he worked at TE Connectivity as Global Account Manager. Louis started his career at Ericsson in the Netherlands. He later joined Nokia and spent 15 years in the Netherlands and Austria before returning to Sweden in 2004. During his time at Ericsson and Nokia he held a number of positions such as Regional Sales Manager, Account Director, Strategy & Business Dev Director and Head of Nordic & Baltic Local Accounts. Louis prime area of competence is Sales development, Account management and Global business management.

Thomas Ivarson
Thomas Ivarson

Thomas has over 30 years of international experience in IT software and services companies. After a 15-year career in Ericsson he was CEO for two global software companies during 7 years, EHPT AB and CMG Wireless Data Solutions BV. Then followed 9 years of executive roles in the IT services sector for Logica/CGI. Since 2013 Thomas works as an investor, he has done more than 20 investments in companies and is today Chairman of the Board in 3 of them. Education: MSc Engineering, Chalmers University of Technology; BSc Economics, Gothenburg University.

Mattias Pettersson
Mattias Pettersson

Mattias Pettersson is an experienced entrepreneur with over 20 years of experience in building material and real estate industry. He has driven both his own family company Pettersson’s Building Materials and real estate companies with commercial premises and housing.Mattias is also very active in the regional business community in Norr- and Västerbotten where he co-founded the local venture capital companies Startkapital in Norr, Expandera in Norr AB and most recently Northern Light Capital, NLC. Commonly for those companies is that they provide capital, skills and networks to local companies in the expansion phase. Mattias holds a BSc Business & Economics from Umeå University and has a board education focused on leadership and organization.

Patrik Nilsson
Patrik Nilsson

Patrik has more than 23 years of experience in the IT market of which the last 13 years as an entrepreneur and business angel. His competence profile is primarily in sales and marketing, however he has as well been involved in more than 10 different M&A activities in the Nordic IT Midmarket. In his early career Patrik worked as a sales manager for Kyocera Sweden and as a Global Enterprise Account Manager for Hewlett and Packard (HP). He holds a Diploma in Marketing from the IHM Business School. Since late 2018 Patrik works full-time as an investor out of his family office and he adds experience and funding to IT companies with proven strong growth opportunities.

Ib Drachmann-Hansen
Ib Drachmann-Hansen

Ib has experiences from employment in both large and mid-size international organisations. The establishment of both partnerships such as Distributors / Agents / Dealers and subsidiaries have provided a great understanding of culture and a rewarding insight into international culture and business. Industry competencies in IT, technology, and electronics and in general ‘business to business’. In recent years Ib has specialised in Fintech and Healthcare.Ib has also extensive experience and interest in general management, strategic business development, internationalisation, and sales management of internationally oriented growth / technology companies with development and production, predominantly export and sales through distributors and / or subsidiaries.

Steve Smith
Steve Smith

Steve has over 30 years of senior executive experience within the technology enabled care (TEC) and communication network sectors. Steve has been in MD/CEO roles in some of the most recognised companies in the TEC’s sector; Modern Vitalcall, Tunstall Group, Cirrus (now Appello), AlwaysON, and following a leverage buyout Steve became an owner and CEO of Welbeing. Following the sale of the Welbeing business to Doro AB Steve was appointed into the new role of Vice President of Care where he was responsible for the development of this new division managing telecare alarm receiving centres in the UK, Sweden, and Norway as well as care product sales on a world-wide basis. Whilst in this role Steve instigated and managed a number of acquisitions as well as developing the long-term strategic development plan for the business.Steve now holds a number of executive and non-executive directorships including an executive director role in TECS Advisory.Steve holds an both a Diploma of Higher Education in Business Management and an MBA from the Open University Business School in the UK.

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through Technology

Words from our Employees

See what our employees think about working for Skyresponse and what has impressed them the most about the company.

"Once I started researching Skyresponse; what they do, what their drivers were, how and why they could fit in the current UK Market within the new digital world - I knew this was a company that I would be honoured and privileged to be part of."


Kelly Watts

Customer Success Manager


”It is a very nice atmosphere. There are nice premises in the middle of the city, and everyone is very helpful and kind to each other. I, who have some flaws in the language sometimes, get great help and support from my colleagues. Not only at work, but also privately when needed.


Daria Shaping

Operations Specialist


"On top of being a great piece of technology, its amazing to be part of an organization offering solutions that can improve lives and keep people safer, it almost feel that you are helping to do so!"


Ruben Real

International Business Developer


"The energy and commitment that everyone has every day to make sure we progress towards our goals, we work in a complex area, but we find creative solutions together. That is what impresses me the most at Skyresponse."


Jani Wallma

Head of Dev Ops


"Skyresponse has impressed me in the genuine care my colleagues put into their work and the focus everyone has on creating high quality solution to the problems that appear."


Gustav Hansson

Junior Software Developer


"The idea of the Skyresponse is really awesome. It is great that we can help so many people by creating newer and better solutions for their safety and health."


Oleg Karmanskiy

Fullstack Developer


"Skyresponse has impressed me in the genuine care my colleagues put into their work and the focus everyone has on creating high quality solution to the problems that appear."


Erika Pettersson