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Tailor a unique alarm handling solution to help improve the quality of life for users in family or professional elderly care — with or without a response center.

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Warden Call Solution - WardenLink

Nurse Call System - Hepro Response

 

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Our open cloud safety platform enable partners to create and resell customised safety and alarm management solutions, including hard and software of their own choice.

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Skyresponse AB is a Swedish Software-as-a-Service (SaaS) company the which offers a 100% cloud-based alarm management platform and related services. Learn about who we are, our history, and what we have to offer.

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3 June 2024

Enhancing care management with integrated social case management system: A Case Study of Careium's Experience with the Skyresponse Platform

Care

In today's rapidly evolving healthcare landscape, efficient data management is crucial for delivering timely and quality care services. Integrated data handling systems (such as EHR-, CRM- and Scheduling systems etc), play a pivotal role in streamlining workflows and enhancing the overall efficiency of care delivery platforms. In this blog post, we delve into the insightful interview with the IT Operations Manager at Careium Norway – Martin Petersson, shedding light on the benefits of integrating data handling systems into the Skyresponse platform.

In a conversation with Careium Norway’s IT Operations Manager, Martin Petersson, we gained valuable insights into the integration of data handling systems, particularly focusing on Careium's experience with the Skyresponse platform, also known as Careium Connect. The interviewee highlighted the journey of implementing integrations since 2017-2018, with a significant focus on Kristiansund, a municipality at the forefront of integration efforts.

Key benefits of integrating data handling systems:

1. Time and workload efficiency

One of the primary benefits highlighted was the significant reduction in time and workload for social services. By automating data entry processes through integrations, social services can allocate their time more efficiently, focusing on critical tasks rather than administrative burdens.


2. Enhanced data quality

Integration with social case management systems ensures access to up-to-date and accurate data. This leads to better decision-making processes, improved quality of care, and increased operational efficiency across the care unity.


3. Compliance with GDPR

Integrated systems offer a more secure approach to data management, ensuring compliance with data protection regulations such as GDPR. By minimizing the storage of sensitive data and retrieving information only, when necessary, organizations can mitigate risks associated with data breaches.


4. Improved collaboration

Integrations foster seamless collaboration between different stakeholders in the care ecosystem, including municipalities, care providers, and alarm response centres. This collaborative approach enables faster response times, better coordination of care services, and ultimately, improved patient outcomes.


5. Scalability and flexibility

Integrated systems provide a scalable and flexible framework for accommodating evolving care needs and technological advancements. As new products and services emerge, integrated platforms can adapt and expand to incorporate these innovations seamlessly.

 

“With the integration, social services no longer need to manually register users into the system. It’s an absolute win in terms of time efficiency” says Martin Petersson, IT- and Information Security Manager at Careium Norway. 

 

Beyond time savings, integration facilitated better decision-making for municipalities by ensuring access to updated and accurate data. Martin elaborated on this, stating; 

 "Municipalities benefit from enhanced data quality, enabling more informed decision-making. With accurate data at their disposal, municipalities can effectively prioritize and respond to alarms, ultimately improving the quality of care delivered."


Looking ahead:

As Careium continues its journey with integrated data handling systems, there are promising prospects on the horizon. Future initiatives include expanding integrations with additional municipalities, further optimising data management processes, and exploring opportunities for digital supervision solutions.

Conclusion:

The integration of social case management systems into the Skyresponse platform has yielded significant benefits for Careium and its stakeholders. From time and workload efficiencies to improved data quality and compliance, integrated systems are reshaping the landscape of care management. As Careium continues to innovate and collaborate with stakeholders, the future holds promising opportunities for advancing healthcare delivery through integrated data solutions.

By leveraging the power of integrated data handling systems, such as social case management systems for example, organisations can unlock new levels of efficiency, collaboration, and quality in care delivery, ultimately enhancing the well-being of individuals and communities alike.


Are you interested in finding out more about this benefits - read the Careium Customer Reference here. 

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