The future of telecare is about flexibility, reliability, and innovation. At Skyresponse, we are redefining how care providers manage and respond to alarms by offering a vendor-independent platform that seamlessly adapts to different care environments. Whether it's Nursing Homes, Sheltered Housing, or Individual Living, our One Platform approach ensures that care organisations can build the best possible solutions tailored to their specific needs - all while maintaining the highest quality of care.
Skyresponse provides a cloud-based, scalable platform that integrates seamlessly with a wide range of devices and technologies. Our vendor-independent approach ensures that care providers have the freedom to choose the best-in-class solutions for their unique requirements. This flexibility is crucial in today’s rapidly evolving care landscape, where the needs of individuals and care settings are constantly changing.
At ITEC 2025, we are showcasing how our platform supports three key telecare solutions:
In care- and nursing homes, staff require a robust, reliable system that allows for quick responses and effective coordination. With Skyresponse, alarms and events are managed intelligently, ensuring that the right caregiver receives the right alert at the right time. Our cloud-based platform enables seamless communication between care staff, improving efficiency and reducing response times.
Hepro Response is a seamless, cloud-based platform designed to support all forms of digital health technology. The platform is highly scalable, making it adaptable to different business needs and care settings, from small-scale operations to large municipal solutions. With proactive monitoring and full operational reliability, Hepro Response offers municipalities and care organisations a dependable solution that evolves alongside technological advancements.
One of its standout features is a cohesive interface that consolidates all alarms and services into a single platform. Whether it's alarms from different hardware providers, administrative functions, or external service integrations, everything is accessible within the same web interface and alarm application. This enables care providers to manage and monitor their systems efficiently, ensuring seamless interoperability with various devices and communication protocols.
With Hepro Response, care organisations can implement a future-proof, vendor-independent solution that allows them to integrate existing and new welfare technology seamlessly, ensuring a unified and scalable approach to digital care.
Residents in sheltered housing value their independence, but safety remains a top priority. Skyresponse enables real-time monitoring and smart escalation processes, ensuring that residents receive assistance whenever they need it - without unnecessary interventions. Our platform connects seamlessly with a wide range of devices, allowing housing providers to offer a future-proof telecare solution that evolves with their residents’ needs.
Skyresponse’s WardenLink Smart solution modernizes traditional warden call systems with an advanced patented algorithm that leverages RSSI and pendant technology to precisely locate individuals in distress. Functioning similarly to a WiFi network, WardenLink Smart utilizes strategically placed nodes throughout a premises to receive signals from pendants or other devices. The algorithm then calculates the nearest location where the alarm was triggered and intelligently determines whether a call should be initiated.
With this technology, care providers can ensure comprehensive coverage across an entire facility, including communal indoor areas such as kitchens and living rooms, outdoor spaces like gardens, parking lots, and pool areas, as well as individual apartments. This level of precision significantly enhances emergency response times, ensuring that residents receive the right support exactly when and where they need it most.
For those living independently, technology should empower rather than restrict. Skyresponse provides a reliable safety net that integrates with a variety of wearables and smart home devices, ensuring individuals maintain their autonomy with peace of mind. Care providers can customise response workflows to match each person’s specific needs, ensuring timely and appropriate support.
Skyresponse Response Centre solution, Skyresponse Central, is a true cloud-based, vendor-independent solution designed for high availability and resilience, operating within multiple AWS data centers. Its seamless alarm distribution directs alerts to the right receiver in approximately 0.2 seconds, ensuring swift and effective responses. The platform’s browser-based interface and fully integrated telephony enable access from anywhere with just a computer, headset, and internet connection.
The flexible and intuitive design allows care providers to tailor workflows while maintaining a complete audit trail of all actions. Mobile support enables field staff to receive, report, and manage alarms in real time, with operators able to track resource locations relative to service users. The system also ensures only relevant alarm details are displayed, reducing cognitive load for operators and requiring minimal training - often less than a day.
With multi-level administration, granular reporting, and real-time updates, Skyresponse Central offers a scalable and future-proof solution for managing independent living support. Its structured, easy-to-use design simplifies telecare services at scale, providing both individuals and care providers with confidence in a reliable, efficient, and secure system.
As the care sector faces increasing demands for efficiency and adaptability, having a flexible and future-ready platform is more important than ever. At ITEC 2025, Skyresponse will be demonstrating how our One Platform approach revolutionizes telecare, empowering care providers to deliver high-quality care in any setting.
We are proud to be exhibiting alongside our partners Hepro, Genus Care, and Careline Care at Stand No. 56. Each partner brings unique expertise to the table, contributing to a holistic and connected approach to care delivery:
Hepro – Innovating independent living solutions
Genus Care – Personalized care technology that adapts to individual needs
Careline Care – Reliable 24/7 response systems ensuring safety and peace of mind
Together, we are shaping the future of care with interoperable, best-of-breed solutions.
Visit us at ITEC 2025 – We look forward to seeing you there!