Skyresponse:system offers a complete solution to receiving and managing alarms and events. The solution is 100% cloud-based, which makes it possible to handle any alarm where it is most efficient.
Skyresponse:system can receive alarms in a variety of formats from a broad range of sources. From the vast array of new sensors, wearable devices and IoT devices entering the market to traditional sources such as analogue and digital telecare devices, telephone calls and SMS.
Operators and field staff handle alarms through the web-based response centre interface or directly in the field through the Skyresponse:mobile smartphone app. The flexible web interface allows mangers to tailor the alarm handling routines to match the specific requirements of different workflows in care management operations.
Skyresponse alarm reception solution also includes full IP-telephony integration, with multi-party calls and call recording.