Once received by Skyresponse:system, alarms can be routed either via a response centre, distributed directly to external systems or distributed to groups of field staff.
The entire alarm distribution chain is configurable through an easy to use web interface which allows for individual (down to sensor level) alarm distribution based on time of day, type of alarm, content of the alarm and even the position of the alarming user.
The Skyresponse solution for Personal Care enables your organisation to create flexible, efficient alarm distribution processes. Alarms can be handled centrally by operators in a response centre, taken by field staff using the Skyresponse:mobile smartphone app or a combination thereof. Using the Skyresponse solution, your alarm handling workflow can be tailored for maximum efficiency and flexibility.