The Skyresponse:mobile app enables rapid and efficient event handling. Alarms are sent directly to the person who can take action, without involving a response center. Each alarm receiver sees all incoming alarms as an alarm list in his/her mobile phone with both a map and navigational support. This is a secure, simple and cost-effective alarm solution, for example in personal care applications and in situations where the first response would naturally come from colleagues.
With Skyresponse:mobile the alarm is sent directly to the person taking action. The alarm may of course also automatically be forwarded to a manned response center if none of the respondents with Skyresponse:mobile acts in time. Skyresponse:mobile is similarly useful if the alarms are first sent to a manned response center for prioritization. The response center just sends the alarm to the designated respondent.
Complete, mobile, handling of alarms
The Skyresponse:mobile app supports all functions required for mobile handling of alarms. The user can choose which respondent group – e.g. a work team – he/she wants to belong to, and will then see all incoming alarms to that group in the phone’s alarm list. Incoming alarms are signalled by an audible signal and a notification. If the respondent acts on the alarm, the app may be configured to allow for logging of alarm cause and actions directly in the phone, before the alarm is deactivated.
The app also simplifies teamwork. A map shows where the other members of the respondent group are located and with a simple click the user can call or SMS anyone of them.
Skygd becomes Skyresponse
Skygd has continued to grow and now changes its name to Skyresponse. The company’s services are already a fundamental element in many existing alarm and event handling solutions. The flexible approach based on cloud computing used by Skyresponse gives the company virtually unlimited possibilities to expand also into other market segments.
With a focus on Internet of Things, IoT
The number of connected products and sensors is growing exponentially. The services offered by Skyresponse are ideal in IoT applications where e.g. buildings and machines are to be monitored. In addition, many existing industries and products requiring alarm handling, such as security, care, transport and logistics, can leverage the new technology offered by Skyresponse.
The Skyresponse cloud based response centre solution is already in use at several manned response centres and operations centres. Skyresponse:system can also interoperate with many existing response centre systems and present alarm and events in a way that is familiar to the operator – and with complete traceability.