# Skyresponse

> Skyresponse is a Swedish B2B SaaS company providing a 100% cloud-based alarm and event management platform. The platform is used by response centres, solution providers, installers and ecosystem partners across care, safety, smart buildings and response centre operations. Skyresponse currently supports 25 channel sales partners, 3,500 organisations on the platform and 600,000 users kept safe every day across 15 countries.

Skyresponse AB is headquartered in Sweden and offers an open, API-driven platform that lets partners build tailored, interoperable alarm management solutions. Key differentiators include cloud-native architecture (born in the cloud, hosted on AWS), open APIs for hardware and service integrations, ISO certifications, Cyber Essentials Plus certification and TEC compliance for the UK care market.

Primary use cases:
- Connected care: warden call, nurse call, assisted living, sheltered housing, nursing homes and independent living
- Personal safety: lone worker protection and high-risk occupational alarm handling
- Smart buildings: unified alarm and event handling across building systems
- Response centres: cloud-based Alarm Receiving Centre (ARC) operations on desktop and mobile

## Platform

- [The Platform](https://skyresponse.com/the-platform): Overview of the cloud-native alarm management platform, its architecture, security model and integration capabilities
- [The Digital Journey](https://skyresponse.com/the-digital-journey): How Skyresponse helps partners and end customers move from analogue to digital alarm handling

## Solutions

- [All Solutions](https://skyresponse.com/solutions): Complete overview of solution areas and capabilities
- [Care](https://skyresponse.com/solutions/care): Technology-enabled care solutions for family care, social care and individual care
- [Warden Call Solution – WardenLink](https://skyresponse.com/solutions/care/warden-call-solution): Digital warden call system for sheltered housing
- [Nurse Call System – Hepro Response](https://skyresponse.com/solutions/care/nurse-call-system): Nurse call solution for care homes and assisted living
- [Safety](https://skyresponse.com/solutions/safety): Customisable alarm management for high-risk occupations and lone workers
- [Smart Buildings](https://skyresponse.com/solutions/smart-buildings): Unified alarm and event handling for buildings, including legacy and IoT systems
- [Response Centre](https://skyresponse.com/solutions/response-centre): Skyresponse Central, a next-generation decentralised ARC for desktop and mobile

## Partner network

- [Skyresponse Partner](https://skyresponse.com/partner): Overview of the partner programme for solution providers, installers and response centres
- [Find a Partner](https://skyresponse.com/find-partner): Directory of partners with implemented Skyresponse solutions
- [Ecosystem Partner](https://skyresponse.com/ecosystem-partner): Information for hardware and software vendors integrating with the platform
- [Ecosystem MarketPlace](https://skyresponse.com/ecosystem-partners): Directory of certified ecosystem partners and integrations
- [Become a Partner](https://skyresponse.com/become-a-partner): How to apply to join the Skyresponse partner network

## Resources

- [Insights](https://skyresponse.com/insights): Blog posts, articles and industry analysis on alarm management, digital transformation and the analogue switchover
- [Customer Stories](https://skyresponse.com/customer-stories): Case studies from partners and end customers using the Skyresponse platform
- [FAQ](https://skyresponse.com/faq): Frequently asked questions about the platform, solutions and partner programme
- [Company News](https://skyresponse.com/company-news): Press releases and announcements

## Company

- [Who We Are](https://skyresponse.com/who-we-are): Company background, history and leadership
- [Join Us](https://skyresponse.com/join-us): Open positions at Skyresponse
- [Contact](https://skyresponse.com/contact): Contact information for sales, support and partnerships

## Policies and compliance

- [Privacy Policy](https://skyresponse.com/privacy-policy)
- [Quality Policy](https://skyresponse.com/quality-policy)
- [Security Policy](https://skyresponse.com/security-policy)
- [Code of Conduct](https://skyresponse.com/code-of-conduct)

Certifications and standards: ISO 27001, ISO 9001, Cyber Essentials Plus, TEC (Technology Enabled Care), AWS hosting.

## Login and support

- [Skyresponse Admin login](https://admin.skyresponse.com/adminportal/login): Partner and customer admin portal
- [Skyresponse Central login](https://central.skyresponse.com/#/login): Response centre operator interface
- [Support](https://skyresponse.atlassian.net/servicedesk/customer/portals): Customer support portal