In certain situations it might not be appropriate to forward the alarms to a response centre. Instead it might be a better solution to send the alarm in parallel to everyone in a workgroup. This could for example be a situation where external support or action are not easily available. A contingent alarm can then be distributed simultaneously to any number of receivers via SMS, email or to the personal PCs or the Skyresponse:mobile app. The alarm must then of course be supplemented by specific and well known action routines within the workgroup regarding how an activated alarm shall be managed.
Such a usage might be relevant, e.g. in an office where threatening meetings may happen or in industries where there is a risk for workplace accidents. In case of a threat or escalating violent situation, an alarm can be distributed concurrently to everyone in the office, and the one first arriving colleague can the try to calm down the situation.
The Group Alarm works with Skyresponse:system, including features such as indoor positioning, personal safety apps, Safeclick and the Skyresponse:mobile app, but also with other 3rd party products approved by Skyresponse.
Skygd becomes Skyresponse
Skygd has continued to grow and now changes its name to Skyresponse. The company’s services are already a fundamental element in many existing alarm and event handling solutions. The flexible approach based on cloud computing used by Skyresponse gives the company virtually unlimited possibilities to expand also into other market segments.
With a focus on Internet of Things, IoT
The number of connected products and sensors is growing exponentially. The services offered by Skyresponse are ideal in IoT applications where e.g. buildings and machines are to be monitored. In addition, many existing industries and products requiring alarm handling, such as security, care, transport and logistics, can leverage the new technology offered by Skyresponse.
The Skyresponse cloud based response centre solution is already in use at several manned response centres and operations centres. Skyresponse:system can also interoperate with many existing response centre systems and present alarm and events in a way that is familiar to the operator – and with complete traceability.